Skip to main content
Toucan Help Center home page Toucan
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Toucan
  2. Toucan Basics

Toucan Basics

Questions asked by people attending their first events

Attending an event

  • Can I turn off the sounds on Toucan?
  • How do I log in to Toucan?
  • How many people can be in a conversation on Toucan?
  • How do I move around in a Toucan event?
  • How do I leave an event on Toucan?
  • Can you overhear other conversations on Toucan?
See all 10 articles

Features

  • Can I set a virtual background on Toucan?
  • What are the two ways to share your screen on Toucan?
  • Can you record a Toucan event?
  • What do these in-event buttons do?
  • Can I share my audio at a virtual event on Toucan?
  • How do I update my profile on Toucan?
See all 12 articles

Troubleshooting

  • How do I report an issue with a Toucan event?
  • What should I do if my microphone isn't working?
  • Toucan-isms (AKA the official Toucan Dictionary)
  • How can I update my camera and microphone permissions?
  • Why do I have poor audio/video quality?
  • Why is my screen sharing not working?
See all 9 articles
Toucan
Powered by Zendesk